Shipping Policy

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. You will receive an email confirmation once your order has been processed and shipped.

Orders placed before 2:00 PM EST on business days are typically processed the same day.

We offer the following shipping options:

• Domestic Standard: 3–5 business days within the United States.
• Domestic Expedited: 1–2 business days within the United States (additional fee).
• International Standard: 7–14 business days via USPS Priority International or equivalent.
• International Express: 3–5 business days via DHL Express or equivalent (additional fee).

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, carrier conditions, and customs processing on international shipments.

Shipping rates are calculated at checkout based on your destination, order weight, and selected service:

• Free Domestic Standard: Available on US orders over $250. International orders do not qualify.
• Domestic Standard: A flat rate applies to US orders under $250. The exact rate is shown at checkout.
• International: Live carrier rates are calculated at checkout based on destination and parcel weight. Duties, taxes, and customs fees are the responsibility of the recipient and are paid on receipt of the package.

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can use this tracking number to monitor the status of your delivery through the carrier's website.

Please allow up to 24 hours after receiving your shipping confirmation for tracking information to become active in the carrier's system.

Vera Peptides ships to the United States and to a select list of international destinations: Canada, the United Kingdom, Australia, New Zealand, Switzerland, Norway, Iceland, and every member of the European Union (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden).

Within the United States we ship to all 50 states, including Alaska and Hawaii. International recipients are responsible for ensuring that the products they order are legal to import under their country's research and import regulations.

All orders are carefully packaged to ensure product integrity during transit:

• Products are packaged using appropriate protective materials to maintain compound stability.
• Temperature-sensitive products are shipped with insulated packaging to protect against environmental conditions during transit.
• All shipments are sent in discreet, unmarked packaging with no external indication of contents.
• Products that require refrigeration after reconstitution will include handling instructions in the package.

If your package appears to be lost or arrives damaged, please contact us within 48 hours of the expected or actual delivery date:

• Email us at support@verapeps.com with your order number and a description of the issue.
• For damaged packages, please include photographs of the damaged packaging and products.
• We will work with the shipping carrier to investigate and resolve the issue promptly.
• Depending on the situation, we may issue a replacement shipment or a full refund.

It is the customer's responsibility to provide an accurate and complete shipping address at checkout. Vera Peptides is not responsible for orders shipped to incorrect addresses provided by the customer.

If a package is returned to us due to an incorrect address, the customer will be responsible for any additional shipping costs required to reship the order. Please double-check your shipping information before completing your purchase.

During holiday seasons and peak periods, processing and delivery times may be longer than usual. We recommend placing orders early to account for potential delays. Factors that may affect delivery times include:

• Increased order volume during promotional periods.
• Carrier delays during major holidays (Thanksgiving, Christmas, New Year's, etc.).
• Severe weather conditions affecting transportation routes.

We will communicate any expected delays through our website and via email notifications.

If you have any questions about our shipping policy or need assistance with an order, please contact us:

• Email: support@verapeps.com
• Response time: Typically within 24 hours on business days
• Address: 30 N Gould St #50772, Sheridan, WY 82801

Questions?

If you have any questions about shipping or need help with an order, our team is here to help.